How we make our website inclusive for everyone

At The Fifth Trust, we want our website to be accessible and easy to use for everyone – especially people with learning disabilities, their carers, family members, supporters, and the local community.

We are committed to making our website inclusive, clear, and helpful. We test it with people who use our services to make sure it meets their needs.

Accessibility tools you can use

We’ve added a new accessibility overlay tool to help personalise your experience. This tool allows you to:

  • Change font size
  • Choose different font styles, including dyslexia-friendly fonts
  • Adjust colours and contrast
  • Highlight links and headings
  • Pause animations or flashing elements

To open the overlay, look for the accessibility icon in the corner of your screen.

Easy-to-understand content

We use simple, clear language across our website to make it easier to read. Our student-focused pages, such as the Our Activities section, have been designed to be as accessible as possible. These pages include:

  • Icons to help with understanding and visualising the information
  • Clear headings
  • Lots of photographs that show what sessions are like

All our photos include alternative text (alt-text), so that screen readers can describe them out loud.

Visual communication

We use icons, images and structured page layouts to help people understand our content more easily. Our website is designed to follow the Web Content Accessibility Guidelines (WCAG) 2.2.

Video and media

Some pages include videos from YouTube. These videos include captions, so they can be followed more easily.

Assistive technology

Our website is tested to work with common assistive technology, including:

  • Screen readers
  • Screen magnifiers
  • Voice recognition software

If you use any of these tools and have problems using the site, please contact us at info@fifthtrust.co.uk and we will do our best to help.

Browsers and devices

Our website works on most modern browsers and devices, including:

  • Chrome
  • Safari
  • Firefox
  • Edge
  • Mobile browsers on iOS and Android

If you are using an older browser or experience any problems, we recommend updating your browser or contacting us for support.

Changing text size and colours

You can also zoom in or adjust text and background colours using your browser’s built-in settings. For example:

  • On Windows, press Ctrl and +
  • On Mac, press Command and +

The BBC provides helpful guides on how to do this at www.bbc.co.uk/accessibility.

Requesting a different format

If you need a webpage or document in a different format – for example, large print, black and white, or simplified text – please email us at info@fifthtrust.co.uk. Because we are a small team, it may take around 8 weeks to complete your request, depending on what is needed.

Tested by the people who use our services

We work closely with people with learning disabilities to test and improve our website. So far, more than 15 adults with learning disabilities aged 20–68 have helped us by sharing their feedback, which makes our site more accessible and easier to use.

If you would like to help us test the website in the future, we would love to hear from you. You do not need any technical skills, and we will support you. Please contact info@fifthtrust.co.uk if you are interested.

Send us your feedback

If something on the website is not working for you or could be improved, please let us know. Your feedback is always welcome and helps us improve the experience for everyone.

You can get in touch by emailing info@fifthtrust.co.uk.